Text Box: .Operations

Biography for C.W. Ray Bakker

· Monitored customer service KPI's - on-time deliveries, service levels

· Supervised and training of load planners, dispatchers

· Set and monitored KPI's for the staff

· Hands-on involvement in coordinating loads

· Experienced in transportation in a high-volume freight broker operation

· Management / supervisory experience

· Strong organizational and communication skills

· Exceptional knowledge of trucking LTL and FTL, carriers, rates and  lanes

· Managed multiple projects and clients

· Accountable for category management of over $25 Million in annual revenue

· Lead Sourcing initiatives from supplier identification, requirement definitions, RFP execution, award/acceptance, and management of the relationship throughout contract period

· Develop, implement, and maintain supplier review and selection processes that encompass risk identification/mitigation, opportunity ranking, and advantage across key operational elements – cost, schedule, quality, propriety, technical, and overall value.  Included business/cost modeling in support of strategic decision making

· Responsible for the effectiveness and productivity of procurement operations from requisition to payment

· Ensured the daily continuity of supply for Operations, and ensure accurate accounting of inventories and spend

· Analyzed industry procurement/manufacturing/technology trends to ensure source related decision making is substantiated by legitimate and verifiable data/information

· Oversaw supplier relationship – performance reporting (all aspects of the contract/deliverables) including Root Cause Corrective Actions for adverse/negative trends, bilateral performance rating and ranking surveys

· Initiated, identified, executed and tracked cost savings opportunities

· Strong experience managing supplier and stakeholder relationships

· Ability to understand supply chain management processes, including; materials management, procurement, and strategic sourcing

· Excellent project management and organizational skills Solid sourcing, negotiation and contract development skills Advanced understanding of contract law

· Understand and utilize best practice SCM processes Customer focused with exceptional interpersonal and presentation skills 

· Demonstrated ability to multitask and shift priorities

· Ability to manage projects within a large, complex, fast paced, and matrixed organization 

· Demonstrated proficiency with Excel, and PowerPoint, Publisher,  Word and Mindmap

· Managed vendor relationships  Prepared cost comparisons

· Prepared information for master database files

· Created, expedited and updated Delivery Status Report as assigned

· Prepared budgets and Budget Variance Reports

· Created, entered purchase orders into database system

· Prepared and kept relevant documentation as required for ease of retrieval 

Point Form Listing

Copyright RayBakker.com 2007-2012

·  Analysis

·  Consulting

·  Operations

·  Marketing

·  Sales

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